Are you searching for a Virtual Assistant job in Lagos? Do you have experience in e-commerce customer service, remote administrative support, and online order management? Here is a verified part-time job opportunity with competitive monthly pay.
Mercatura Online Technology, a fast-growing e-commerce platform in Lagos, is currently recruiting a skilled and reliable Virtual E-commerce Assistant to manage customer orders, client communication, and daily operational tasks. This position offers ₦100,000 per month and is ideal for professionals looking for part-time remote work in Nigeria.
🏢 About Mercatura Online Technology
Mercatura Online Shop is an innovative e-commerce company focused on delivering seamless online shopping experiences across Lagos and beyond. The company prioritizes efficient customer support, smooth order fulfillment, and revenue-driven digital operations.
As Nigeria’s e-commerce sector continues to expand, Mercatura Online Technology is investing in competent remote professionals who can support customer satisfaction and business growth.
📌 Job Title
Virtual E-commerce Assistant
📍 Location
Lagos, Nigeria (Remote/Part-Time)
💰 Salary
₦100,000 per month
🕒 Job Type
Part-Time
📝 Job Overview
The Virtual E-commerce Assistant will be responsible for managing customer product orders, responding to client inquiries, scheduling appointments, handling official communications, and supporting revenue generation efforts.
This role requires a proactive individual who can multitask, maintain proper documentation, and work independently without constant supervision.
🔑 Key Responsibilities
- Manage all customer orders and enquiries professionally.
- Schedule meetings and appointments with prospective customers.
- Handle phone calls, emails, and official correspondence.
- Prepare reports, memos, and documentation as required.
- Maintain proper filing systems and accurate customer record-keeping.
- Track new orders and update internal systems.
- Follow up on client leads to drive revenue growth.
- Resolve order complaints efficiently and ensure customer satisfaction.
- Support daily administrative and operational activities.
- Demonstrate the ability to convert leads into paying customers.
🎓 Requirements & Qualifications
- HND or BSc from a reputable institution.
- 1–2 years of experience as a Virtual Assistant.
- Experience in the e-commerce sector (highly preferred).
- Strong ability to turn leads into customers (tested during recruitment).
- Proficiency in virtual assistant tools and digital platforms.
- Excellent written and verbal communication skills.
- Ability to work remotely with minimal supervision.
- Clean and responsible digital footprint.
- Strong organizational and time management skills.
⭐ Preferred Skills
- Experience with CRM tools.
- Knowledge of online sales processes.
- Customer service expertise.
- Basic understanding of digital marketing strategies.
- Strong multitasking ability.
👤 Personal Attributes
- Polite and customer-friendly.
- Detail-oriented and dependable.
- Highly organized and proactive.
- Discreet and trustworthy.
- Goal-driven and self-motivated.
- Able to meet targets without supervision.
🚀 Why This Opportunity is Valuable
With the rapid growth of online shopping in Nigeria, skilled virtual assistants are increasingly in demand. This position offers practical experience in Nigeria’s expanding e-commerce industry, competitive monthly income, and the opportunity to develop remote work expertise.
If you are passionate about online business operations, customer engagement, and digital administration, this role provides valuable industry exposure.
📩 How to Apply
Interested candidates should prepare an updated CV highlighting their virtual assistant experience, e-commerce background (if any), and measurable achievements in lead conversion or customer management.
Ensure your online presence reflects professionalism, as digital footprint screening may be part of the recruitment process.
Pro-Tip: Include a sample of your best resume or cover letter when applying to showcase your writing skills and attention to detail. Recruiters who provide examples stand out and increase their chances of selection!
Disclaimer
Disclaimer: This job post is for informational purposes only. icanremotely.com is an independent job listing platform and is not affiliated with mercatura. Ensure that all applications follow the official company instructions to be considered.
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